Returns

RETURN POLICY

You can return most new, unopened items fulfilled by Vicoffroad AU within 30 days of receipt of delivery if you change your mind. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Items that are returned more than 30 days after receipt of delivery, are in unsellable condition, or are missing parts will be charged a restocking fee at our discretion. We offer free returns shipping for change of mind returns on eligible items. Look for the "Free Returns" messaging on the detail page of an item to confirm if it is eligible for free returns. T&Cs apply.

T&Cs for free return

The original packaging, documentation and certificates must be returned with the returned items. Packaging must be unopened and seals intact.

Items must be in a new, unworn and resalable condition.

Any items that are returned more than 30 days after receipt of delivery, damaged, missing parts or in unsellable condition due to the customers' negligence will not be accepted for free return.