A portable gas water heater is an essential camping or outdoor equipment that provides hot water on demand. It is a convenient and efficient way to heat water for outdoor activities, including camping, fishing, hunting, and boating. However, like any other equipment, it may experience some issues that may require troubleshooting. In this guide, we'll outline some of the common problems that you may encounter when using a portable gas water heater and how to address them.
Check battery installation: Ensure new batteries are installed in the correct position according to the instructions on the battery case cap. Clean and dry the battery box in high humidity conditions before use.
Check water pressure: Confirm that the unit has sustained water pressure of at least 0.03 MPa to activate the burners.
Inspect water inlet: There may be debris in the water inlet; clean the filter screen to flush the system. Reverse the flow by connecting the water inlet pipe to the water outlet if needed.
Purge the gas line: Turn on the gas to maximum and set the burners to high. Turn the water on and off a few times to purge the gas line.
Check shower flow water regulator: Ensure the regulator is in the open position.
Verify correct water flow: Confirm that "Water In" and "Water Out" are in the correct position and that water is flowing correctly.
Turn on the unit: Make sure the On/Off switch is turned on by pushing in the red dot.
If the unit fails to ignite when the LED display lights up and the ignition clicks, follow these steps:
Disconnect all gas attachments from the unit and gas bottle.
Reconnect the gas line to the unit, including all tapes, but do not turn on the gas.
Turn on the water supply.
Once the unit starts to click, turn on the gas bottle slowly and watch for ignition through the window.
Check the battery of the ignition switch. Ensure that new batteries are installed correctly according to the instructions on the cap of the battery case. In humid conditions, it may be necessary to clean and dry the battery box before operating the unit.
Verify that the unit has sufficient water pressure. A minimum of 0.03 MPa of sustained water pressure is required to activate the burners.
Make sure that the liquid propane regulator is screwed tightly to the unit and that there is enough gas in the propane bottle.
Check that water is flowing correctly by ensuring that the "Water In" and "Water Out" positions are correct.
If possible, test the unit with mains water. If it works with mains water, the issue may be with the pump.
Adjust the gas and water regulators to reach the desired temperature. To increase the temperature, turn the gas regulator from minimum to maximum and the water regulator from maximum to minimum.
Activate more burners by turning the burner control knob, located in the center of the unit, to the Winter setting.
Check the temperature of the source water. If it is too cold, cycle the water (refer to the WATER CYCLING INSTRUCTIONS on page 11).
Inspect the flame in the viewing window. If you see a yellow flame, it could indicate a malfunction in the gas regulator. Please do not use the heater and contact us directly.
Ensure that your gas cylinder is not empty. If you are using a new cylinder, turn the gas to maximum, set the burners to High on the unit, and turn the water on and off several times to purge the air from the gas lines.
Check your gas cylinder to ensure it is not empty. If using a new cylinder, turn gas to maximum and burners to High on the unit and turn the water on/off a few times to purge the air from the gas lines.You can check if the gas cylinder is empty by using a scale. Disconnect the bottle and place it on a scale, making sure the valve is firmly closed.The tare (empty) weight of the bottle is stamped on the neck ring.The difference between the scale reading and the tare weight indicates approximately how much gas is in the bottle.
Avoid exposing the water heater to strong winds, as this can cause it to shut off.
Make sure that your water supply is providing a sustained pressure of at least 0.03 MPa. If the pressure is too low, the unit will not ignite or may shut off shortly after starting.
Verify that the power source for the water pump has enough power to operate the pump.
Ensure that all connections are securely joined.
The pressure switch may be faulty and require replacement.
The pump motor may have failed and needs to be replaced.
Portable gas water heaters are a convenient and practical solution for providing hot water in a variety of settings, from camping trips to outdoor events. However, like any appliance, they can experience problems from time to time. By following the troubleshooting steps outlined above, you can identify and fix many common issues that can arise with portable gas water heaters. Remember to always follow manufacturer instructions and safety guidelines when using and maintaining your portable gas water heater, and consider seeking professional assistance if you are unsure about how to fix any problems that may arise.